Replacement and Repair

CE Bot can analyse problems based on your inputs and provide solutions. It matches the serial number of the injector with the inventory database to target that particular object. It then attempts to ascertain the nature of the issue. Based on the users input it draws references from similar scenarios to identify the nature of the issue. Based on this the bot will suggest solutions to the user. Such as, in this case it identifies that the injector is still under warranty and is eligible for replacement. It then requests permission to call up the supplier to discuss replacement